Cases of Using ChatGPT as a Mental Health and Psychological Support Tool

Abstract This study explored the emerging role of ChatGPT in mental health and psychological support. Employing a narrative case study approach, I examined vignettes from users who interacted with ChatGPT for various mental health and psychological needs. These cases were purposively sampled. The analysis revealed a diverse range of applications for ChatGPT, including coping with grief and loss, simulating conversations with deceased loved ones, seeking emotional support, developing social skills, managing ADHD symptoms, and serving as an on-demand mental health resource. Users consistently reported finding comfort, practical assistance, and immediate accessibility in these interactions. However, highlighted also are the potential risks associated with AI-assisted mental health support. These included the possibility of reliance on AI, complications in natural grieving processes, and the blurring of boundaries between AI and human connections. This paper emphasizes that ChatGPT may provide valuable support, but it should not be seen as a replacement for human therapists or comprehensive mental health treatment plans. The study also suggests that AI chatbots like ChatGPT are emerging as complementary tools in mental health support. However, their integration into mental health care requires careful consideration of ethical implications, privacy concerns, and the preservation of essential human elements in therapeutic relationships. Further research is recommended to guide the development of effective and ethical AI-assisted mental health and psychological support.