The arched cross-wall system at West Dean was not planned at the time of initial drawings or permit application but was discovered as necessary only when walls were three meters high and the space could be experienced.

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• At West Dean Visitor's Centre, the introduction of four massive transverse cross-walls pierced by arches transformed the building from an incomplete carcass into a coherent structure with syncopated unequal spacing and distinct levels of scale.finding0.849
  Empirical design result: the cross-wall intervention was the specific transformation that completed the West Dean building
• At West Dean, the columns that felt best in full-scale cardboard experiments had capitals at head height (c. 1.70m), rising to c. 2.10m at arch midpoint — far lower than initially expected.finding0.791
  Empirical finding from full-scale on-site testing: the correct proportions for intimacy were discovered through experiment, not calculation.
• To anyone searching the horizon for an architectural future that does not repeat the paths of Classicism, Modernism or any other style-based solution, the Visitor Centre at West Dean represents a set of possible answers.claim0.776
  Author's concluding claim about the building's broader significance.
• The unexpectedly low, squat columns at West Dean, with capitals at head height, create intimacy because they are in a position where you can touch them, smell them, and see them right in front of your nose.claim0.765
  Alexander's explanation of why the apparently insane column proportions produced the correct being-nature for the building.
• The long curved bench at West Dean Visitor's Centre holds and defines the drop of space between gate and building, making the space come alive.claim0.750
• The public responded favorably to the West Dean Visitor Centre for its easy familiarity, while architectural specialists questioned its material juxtapositionsfinding0.748
• The West Dean building was worth about one and a half times what the client paid compared to conventional practice, due to program budgeting.claim0.731
  Empirical claim about the efficiency and value gain of the integrated cost process.
• A roughly bent S-curve of cardboard placed at the Berkeley house entrance showed noticeably more life potential than a straight approach, demonstrable even at rough mockup stagefinding0.730
  Design process case study showing the wholeness criterion operates effectively at early rough mockup stages